Electronic criminal record checks



Commissionaires Southern Alberta performs criminal record checks (also referred to as police checks, police certificates, CRC's, criminal background checks and police clearances) for:


  • Employment – security clearance, controlled goods, pre-employment screening
  • Citizenship, Permanent Resident & Immigration applicants
  • Visa applicants
  • Adoption applicants
  • Security guard license
  • Medical marijuana licensed producer


Criminal record checks can be done using either name and date of birth or by fingerprints. In order to obtain a certified record check, fingerprint submission is required. When a name and date of birth check matches another individual, fingerprints will be required to verify your identity.


Two options are available to get a criminal record check (Note – this is not for vulnerable sector checks)



Option 1: Online Electronic Criminal Record Checks


Start your electronic Criminal Record Check (CRC).

  • Click on the link above to start your criminal record check. You will be asked to submit the information required and pay via credit card or PayPal. To verify your identity, Electronic ID Verification (eIV) will ask you specific questions about your credit history.
  • If you have no criminal record, it generally takes 1 hour to process your criminal record check. Once processed, you will receive your results by email.


Processing time for online for electronic criminal record checks:


Criminal record checks using name and date of birth are processed within the hour between 6am and 6pm MST Monday to Friday, excluding holidays.

This process is intended for persons living and working in Canada. If you are currently living outside of Canada please confirm if you require a name and date of birth based record check or an RCMP certified fingerprint based record check. CRC is a name and date of birth check only. If you require a fingerprint-based criminal record check while you are living overseas please contact us.



Option 2: Visit the Response and Support Centre


1. Visit our office in person or call us at 403-244-4664


2. What identification you need to bring with you:

Applicants should bring two pieces of valid government issued identification. One must be a photo ID. The following types of identification are accepted.


  • Passport
  • Driver's License
  • Birth Certificate
  • Canadian Citizenship Card
  • Permanent Resident Card
  • Certificate of Indian Status
  • Immigration documents i.e. work or study permits
  • Military Family ID card (MFID)
  • Record of Landing for Citizenship Applicant
  • Certificate of Live Birth
  • Nexus card
  • *SIN cards will not be accepted as ID




It is recommended that applicants bring with them a letter or file number from the requesting source, if applicable.
All identification must be current and not expired.

Our experienced staff will be happy to assist you and answer any questions you may have.


Processing time for in person office visit for a criminal record check:


Criminal record checks using name and date of birth are submitted through a direct connection to our police partner and are processed in 1-2 business days.


Calgary Head Office

1107 53 Avenue N.E.
Calgary, AB T2E 6X9

Phone: 403 244 4664

Toll Free: 1-877-322-6777

Fax: 403 228 0623

Lethbridge and Area

1222 3rd Avenue South
Lethbridge, AB T1J 0J9

Phone: 403 327 1222

Fax: 403 317 1844

Red Deer and Area

4807 50th Avenue
Red Deer, AB T4N 4A5

Phone: 403 314 4142

Fax: 403 314 9330

Medicine Hat and Area

2055 21 Avenue S.E.
Medicine Hat, AB T1A 7N1

Phone: 403 487 5496

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